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Step-by-Step Guide: How to Fix and Troubleshoot Your AC Unit

Step 2: Thermostat and Control System Diagnosis

Module 2 of 11 3 min read INTERMEDIATE

Goal: Test thermostat operation, verify control system wiring, and diagnose 24V AC control circuits

  1. Check thermostat power and basic settings:

    • Examine the thermostat display - should show current temperature and be responsive
    • Replace thermostat batteries if display is dim or unresponsive
    • Set thermostat to COOL mode and temperature 5°F below current room temperature
    • Expected result: Display shows clear readings and responds to setting changes
  2. Remove thermostat from wall plate for wiring inspection:

  3. Test 24V AC power supply with multimeter:

  4. Test cooling system control circuit:

    • With multimeter still on AC voltage, test between R wire and Y wire (yellow, cooling)
    • Temporarily connect R and Y wires together using a wire nut to bypass thermostat
    • Listen for outdoor unit to start running - this tests the cooling contactor
    • Expected result: Outdoor unit starts when R and Y are connected, stops when disconnected
  5. Test fan control circuit:

    • Test voltage between R wire and G wire (green, fan)
    • Connect R and G wires together to test blower fan operation
    • Indoor blower fan should start running when wires are connected
    • Expected result: Blower fan operates when R and G are connected

If no 24V power at R-C terminals: Check transformer fuse in indoor unit - may be blown
If outdoor unit doesn't start with R-Y connected: Problem is in contactor or compressor circuit
If blower fan doesn't run with R-G connected: Check blower motor capacitor and motor windings

You'll know you're done when: Thermostat and control circuits are fully tested and diagnosed

Ready for next step? You've verified the control system works and can now test the electrical components that receive these control signals.

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